Thank you so much for sharing your experience with us! It’s wonderful to know that your visit felt relaxing and enjoyable from the moment you arrived. We’re delighted that self parking was convenient and that the spa offered the kind of comfort and care you were hoping for. Our team puts a lot of love into creating those quiet moments in the lounges, saunas, steam rooms, and hot tubs, and it means a lot to hear they made a difference.We’re also glad that the adults only pool felt like a peaceful retreat for you. Whether you are enjoying the indoor or outdoor hot tubs, it is truly one of the best ways to relax.Thank you for the kind words about our rooms! Creating beautiful, uplifting spaces for our guests is something we care deeply about.Thank you again for taking the time to share such kind feedback. We look forward to welcoming you back whenever you need another moment of calm and comfort.Best regards,Caroline HaskinsDirector of Front Desk
Thank you so much for your wonderful feedback. It is truly an honor to be your favorite place to unwind each year. Knowing that your staycations with us help you relax and reset means a great deal to our team.We are delighted that you enjoy the service, the comfort of the rooms, and the food. Hearing that everything from the dining to the pools continues to stand out for you is exactly the kind of encouragement that inspires our staff every day.We cannot thank you enough for your loyalty and your kind words. We look forward to welcoming you back for your next visit and creating another stay that feels just as special.Best regards,Audrey TerrellDirector of Rooms
Thank you so much for your wonderful feedback. It is truly an honor to be your favorite place to unwind each year. Knowing that your staycations with us help you relax and reset means a great deal to our team.We are delighted that you enjoy the service, the comfort of the rooms, and the food. Hearing that everything from the dining to the pools continues to stand out for you is exactly the kind of encouragement that inspires our staff every day.We cannot thank you enough for your loyalty and your kind words. We look forward to welcoming you back for your next visit and creating another stay that feels just as special.Best regards,Audrey TerrellDirector of Rooms
Dear Marc,Thank you for the kind words and for sharing your experience. I’m delighted to hear our valet, front desk, and housekeeping teams made such a great impression, and that your family enjoyed time by the pool. We look forward to welcoming you all back for another relaxing stay soon.Best regards,Jenny SimonsonHotel Manager
Dear Lee,Thank you for spending your Valentine’s weekend with us and for taking the time to share such a thoughtful review! It’s wonderful to hear that you enjoyed your stay, from the beautiful views to the outstanding service provided by Caroline, Annie, Jeff, and Jose. I’ll be sure to pass along your kind words to them. We’re also thrilled that you loved the sushi at ONYX, the excellent food, and our fitness facility—our team takes great pride in creating a seamless and indulgent experience for our guests. I appreciate you bringing the billing issue to our attention. Your feedback helps us ensure that every detail of the guest experience is handled with care and accuracy. We’re grateful for your recommendation and look forward to welcoming you back for another exceptional stay! Best regards, Jenny Simonson Hotel Manager
